Shipping policy

At Sumeko, each order is carefully packed to ensure it reaches you safely. All our products are delivered via reputed courier companies that are reliable.

Shipping Locations

We currently ship within India only.

Order Processing

Orders are processed and dispatched within 1-2 business days after order confirmation.

Processing times may vary during new launches, festive periods, or high-volume order periods.

Delivery Timeline

Once dispatched, estimated delivery timelines are 3–5 business days.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other factors beyond our control.

Shipping Charges

Free shipping on all orders above ₹1299
Flat shipping fee of ₹99 on orders below ₹1299

Shipping charges are calculated automatically at checkout.

Order Tracking

Once your order has been dispatched, tracking details will be shared via email or SMS.

Address Accuracy

Please ensure that the shipping address provided at checkout is complete and accurate.

Address changes may be requested before dispatch. Once an order has been dispatched, address changes cannot be accommodated.

Sumeko is not responsible for delays or delivery failures caused by incorrect or incomplete address details provided by the customer.

Delays & Courier Issues

While we work closely with our delivery partners, Sumeko is not responsible for delays caused by courier services or circumstances beyond our control.

If your order experiences an unexpected delay, please contact us at hello@sumeko.in and we will assist in coordinating with the courier partner.

Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery with the required details, as outlined in our Return & Refund Policy.